Sun City Camp Standard Check-in time is 02:00pm and check-out time is 12:00pm Jordan local time.
Early check-in and late check-out are available on subject to availability.
Individual Cancellation, No -Show and Amendment Policy: Cancellation made 3 weeks prior to the arrival date shall not incur any cancellation charges.
Cancellations made less than 30 days prior to the arrival date; the reservation will be subject to a cancellation fee equivalent to the value of 100% of the total amount.
No Show, early departure, as well as a last-minute cancellation, the reservation will be subject to a cancellation fee equivalent to the value of 100% of the total amount.
Group Cancellation (5 rooms and above): Group cancellatio n made 30 days prior to the arrival date shall incur 100% cancellation charges.
All standard policies pertaining to the camp/hospitality industry are applicable when a specific reservation policy is not mentioned in the “Reservation Confirmation” document.
PAYMENT TERMS POLICY
Anon–refundable paymentwill be taken on your credit card under the bookingname is made for the total stay3 weeks prior toyour arrival. Early check–in and late check–out are chargeable as per theCamp policy. It is mandatory for guests to present valid photo identification at the time of check–in.Documentsto be presentedsuch as internationalpassport.AMEX(American Express)cards are not accepted.Sun City Campreserves the right to refuse check–in in the absence of a valid identification document.
Payment can be made using the credit card, payment gatewaysmart link, deposit in the bank account before the due date.
An extension of stay at theCampis liable to be offered at rate/offer applicable at the time the extension request is made. In case, the original offer at which the reservation was booked has expired at that time, thecampis not liable to offer a room atthe original rates but at current rates on offer.
Certain privileged booking rates or special offers are not eligible for cancellation, refund or any changes. The Customer is therefore advised to check the room/tentdescription and any such conditions carefully prior to making a booking.Sun City Camp shall not be liable to cancel or refund any monies or alter any bookings if the booking is made under such privileged booking rates or special offers.Upon cancellation of booking, the refund of the booking amount will be initiated. The booking amount after deduction of cancellation charges and taxes, as applicable, will be credited into the bank account of the Customer using the same payment mode (i.e.,debit card/credit card/ net–banking and any electronic mode) by which the booking was made by the Customer. The refund process may take4–6weeks.
In case the booking amount is paid using credit card, the refund will be processed on the credit cardused.
Children up–to 5 Years of age can stay free (cribs subject to availability). Additional chargeswillbe applicable for children between 5 and 12 years. 13 years will be charged as per extra adult rate.
In keeping with our heightened security procedures, we request you to provide your passport and valid visa.
STANDARD TERMS AND CONDITIONS
No gatherings and parties of any nature are allowed in the room. The Campreserves the right to evict any additional occupants in the room.
This reservation is not transferable.
Sun City Campreserves the right to send guestsaway from theCamp due to their conduct andbehavioror for any other safety, security, medical reasons. This applies in particular, if Guests do not observe instructions given bythe campemployees, express themselves in a discriminating manner, harass orendanger other guests.
Guests will not be permitted to compromise the health, safety and security aspects of theCampat any point of time.
Guests are bound to produce original proof of identity at the time of arrival in the Camp.
Special terms of offer will be applicable for the respective bookings and in case of conflict, the terms of such special offers will prevail.
Guests are not allowed to bring food and beveragesfrom outside in theCampor order food from outside theCamp.
Sun City Campundertakes no liability for the shelf life of the food which is taken away to theCampafter an event at theCampor taken outside theCampfor private consumption.
In case of conflict in the actual bill provided to you after the receipt of services, theterms of the bill will prevail.
Neatness and hygiene should be adequately maintained by the Guest. The Guest should always adhere to the safety, security and hygiene advise duly provided by theCampand should avoid breaching the same. The Guest will be solely responsible for any such violation if identified.
All the assets and valuables of theCampshould be duly maintained adequately and should not be damaged or destroyed. TheCamphas the discretion to levy any charges in future if it is proven beyond doubt that such damage/destruction to the asset of theCamp(both movable and immovable) have been done or caused by the Guest.
If you have any allergies, sensitivities or intoleranceto, but not limited to: a particular fabric, material, cleaning product or food, it is not Camp’sresponsibility to adviseCampmanagement prior to arrival.
Management and staff work hard to provide a safe and secure environment. We do everything possibleto ensure a secure environment is maintained and we ask that our guests do also. The Camptakes no responsibility for any personal possessions that are lost, stolen or misplaced whilst on the premises due to the acts and omissions of the guests themselves.
Lost property found on the premises is logged and kept in a secure location for a period of three (3) months. Thereafter items are either disposed of or donated to charity. TheCampaccepts no responsibility for contacting individuals in relation to lostproperty. Perishable items retrieved from rooms after check out are only held until close of business that day.
Claimed items can be collected from thecampwith valid identification.
TheCampis not responsible for damage or disappearance of vehicles kept in the parking area. The hotel is obliged to clearly express in the parking area that the area is not supervised and the hotel is not responsible for the property kept in there.
Sun City Campreserves the right to change these terms and conditions at anytime without prior notice. In the event that any changes are made, the revised terms and conditions shall be posted on this website immediately. Please check the latest information posted herein to inform yourself of any changes.
We do our best to ensurereservation arrangements are satisfactory, however, theCampdoes not accept any liability for any loss financial or otherwise, travel delay, injury, damage, additional expenses or inconvenience caused directly or indirectly by any events which are beyondour control.These include, but not limited to, flight delays or cancellations, civil disturbance, defects in vehicles, strikes, theft, acts of terrorism, natural disaster, war, fire, floods, acts of God, acts of Government or of anyother authorities, changes to Government regulations, accident to or failure of machinery or equipment, maintenance requirements or industrial action.
GENERAL PROVISIONS
By proceeding with the reservation, you further agree and acknowledge that if the reservation is accepted bytheCamp, your stay subsequently shall be subject to theCamp’sStandard Terms and Conditions in respect of their reservation / stay at theCamp.
You further agree that the General Terms and Conditions as provided on the websitewww.suncitycamp.comshall constitute the binding agreement between yourself andSun City Campin relation to any and all commercial arrangement including reservation, stay, payment, usage of facilities, etc. of whatsoever nature.
TheCampmay, at its absolute discretion, cancel the reservation if the Campis of the opinion that the reservation information provided is falsified or incomplete.
Guest voluntarily agrees and permits theCamprepresentatives to profile the guest from the public domain to ascertain the details of the guest and render adequate hospitality services to them during their stay in thecamp.
TheCampshall be entitled to vary, amend and/or otherwise change these termsand conditions at any time without prior notice.
You shall indemnify and hold theCampharmless in respect of any liability, loss, damage, cost and expense of any nature arising out of, and/or in connection with the acceptance of the reservation and your stay in theCamp.
TheCampshall not be liable for any losses, damages, costs or expenses incurred by you as a result of any cancellation of the reservation by theCamp.
TheCampdoes not accept any liability for any failure by theCampto comply with these conditions where such failure is due to circumstances beyond its reasonable control.
If theCampwaives any rights available to it under these conditions on one occasion, this does not mean that those rights will automatically be waived on any other occasion.
