PAYMENT AND CANCELLATION POLICY:
To secure and confirm your booking, full payment is required at the time of placing the booking request. If you need to cancel your booking, you must inform the camp in writing.
Cancellations made 30 days or more prior to your scheduled arrival date will not incur any cancellation charges, and you will receive a full refund for any payment made.
However, if you cancel your booking less than 30 days before your scheduled arrival date, a cancellation fee equivalent to the total amount will be charged.
Early check-in and late check-out may incur additional charges as per camp policy.
Children up to 5 years of age can stay for free, and cribs are subject to availability.
Additional charges will apply for children between 5 and 12 years old.
Children 12 years and older will be charged as per the extra adult rate.
Our camp room rates are based on single or double occupancy. Additional persons would result in additional fees.
For individual reservations:
- Cancellations made 30 or more days before the arrival date will not incur any cancellation charges.
- Cancellations made less than 30 days before the arrival date will be subject to a cancellation fee equivalent to 100% of the total amount.
- No-shows, early departures, and last-minute cancellations will also be subject to a cancellation fee equivalent to 100% of the total amount.
For group reservations (5 rooms or more):
- Group Cancellation (5 rooms or more) made 30 days or more prior to the arrival date shall not incur any cancellation charges.
- Group Cancellations made less than 30 days before the arrival date will be subject to a cancellation fee equivalent to 100% of the total amount.
The guest is required to ensure that the final payment is made on or before the due date. Failure to make full payment by the due date will result in automatic cancellation of the reservation.
Please note that the payment must be made in Jordanian Dinar (JOD), the Jordanian dinar is pegged to the U.S. dollar (USD) at a fixed exchange rate of 0.71
To complete your reservation, a smart payment link will be sent to you. Please make sure to process the payment before the due date, or the reservation will be automatically canceled.
Keep in mind that only Visa and MasterCard are accepted as forms of payment.
Meanwhile, please make the necessary changes to the room type names I previously communicated via WhatsApp.
Thank you, and best regards.